Return & Refund Policy
At Ethnic Suits, we aim to ensure that every customer is fully satisfied with their purchase.
However, if you are not happy with your order, we accept returns under the following conditions.
However, if you are not happy with your order, we accept returns under the following conditions.
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Return Period:
We offer a straightforward 1-day return policy from the date of delivery.
If you are not satisfied with your purchase
If you are not satisfied with your purchase
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Return Conditions:
The product must be unused, unwashed, and in its original condition with tags attached.
All packaging, accessories, and labels must be intact.
Custom-stitched, altered, or used items cannot be returned.
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Return Process:
1. Raise a request via WhatsApp or email within 1 day of delivery.
2. We will arrange a pickup where available. If not, you can courier the parcel back to our address.
address: -220, Dream Shoppers, Dindoli, Surat 394210
3. Once received and inspected by our team, your refund will be processed within 3-4 working days.
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Refund Mode:
Refunds are issued to the original payment method or as store credit, depending on your choice.
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Return Address & Support:
📞 +91 7990794886
✉️ support@ethnicsuits.in
address; – 220, Dream Shoppers, Dindoli, Surat, 394210
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🚚 Shipping Policy
We provide Free Shipping across India — with no minimum order value required.
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Order Handling:
Orders are processed and packed within 1-2 working day of order confirmation.
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Delivery Timelines:
Metro Cities: 3–5 working days after dispatch.
Outer or Village Areas: 8–10 working days after dispatch.
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Cancellation Policy
Orders can be canceled only within 12 hours of placing them. After this period, cancellations will not be accepted.
For prepaid orders, refunds may take 3-4 working days to reflect in your account from the cancellation date.
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Shipping Partners:
We use trusted courier services such as DTDC, Blue Dart, and India Post, depending on your delivery location.
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Tracking Details:
A tracking ID will be shared via WhatsApp or email after dispatch. You can track your order status anytime.
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Delivery Delays:
Delays caused by weather conditions, strikes, or courier network issues are beyond our control, but we will assist you in tracking the parcel.
Thank you for shopping with Ethnic suits! We appreciate your trust and support.